Last updated: 13 March 2026
Please read these Terms of Service ("Terms") carefully before using the website at passenmsg.com or engaging passenmsg for any development services. By accessing our website or entering into a service agreement, you agree to be bound by these Terms.
By accessing or using our website or services, you confirm that you are at least 18 years old, have the legal authority to enter into a binding agreement, and accept these Terms in full. If you do not agree, please discontinue use of our website and services immediately.
passenmsg provides custom software development services specialising in messenger bot creation and automation for platforms including, but not limited to, Telegram, Discord, WhatsApp, Slack, and Viber. The specific scope of services for any engagement is defined in a separate written project agreement or statement of work ("SOW") signed by both parties.
Each development project is governed by a specific SOW that defines:
In the event of a conflict between these Terms and an SOW, the terms of the SOW shall prevail with respect to the specific project.
Unless otherwise stated in the SOW, the following payment terms apply:
Upon receipt of full payment, passenmsg assigns all intellectual property rights in the custom deliverables created specifically for the client under that project to the client.
passenmsg retains all rights to its pre-existing frameworks, libraries, tools, and know-how. Where such materials are incorporated into a deliverable, passenmsg grants the client a perpetual, non-exclusive, royalty-free licence to use them as part of the delivered product.
passenmsg reserves the right to reference the completed project (without disclosing confidential details) in its portfolio and marketing materials, unless explicitly prohibited by the client in writing.
The client agrees to:
To the maximum extent permitted by applicable law, passenmsg's total liability to the client for any claim arising from or related to these Terms or any SOW shall not exceed the total fees paid by the client for the specific project giving rise to the claim in the 12 months preceding the event.
In no event shall passenmsg be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, even if advised of the possibility of such damages.
passenmsg warrants that services will be performed with reasonable skill and care. We do not warrant that deliverables will be free from all defects, but we will use commercially reasonable efforts to remedy any material defects reported within 30 days of delivery.
All deliverables are provided "as is" beyond the warranty period. passenmsg makes no representations regarding the continued availability or functionality of third-party APIs or platforms.
Either party may terminate a project agreement for material breach upon 14 days' written notice if the breach has not been remedied. In the event of termination by the client without cause, the client shall pay for all work completed to date at the agreed daily rate, plus any non-refundable costs incurred. The deposit is non-refundable once work has commenced.
These Terms are governed by and construed in accordance with the laws of the Federal Republic of Germany. Any disputes shall be subject to the exclusive jurisdiction of the courts of Düsseldorf, Germany, unless mandatory statutory provisions require otherwise.
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms. We recommend reviewing this page periodically.
For questions regarding these Terms, please contact:
info@passenmsg.com
